Firefly Reservations has a talented group of support and success team members dedicated to serving our customers with the highest level of satisfaction.
Many of our team members come from backgrounds of working at parks and campgrounds, offering our customers a unique set of expertise and understand where our customers are coming from.
Our team is based throughout the U.S. and Canada, and we share the love of camping and the great outdoors :)
Support Hours
Monday - Friday
9AM - 6PM
Central Time
Support Holiday Closures
To allow our team time to recharge and enjoy holidays with their families, we observe the following holiday closures for support:
New Years Day Labor Day Thanksgiving Day Christmas Eve Christmas Day
How Firefly Supports You
While these are our goals, some requests come with higher technical difficulty that may require more investigation and time while our team tracks down the answer or loops in our development team for help.
