Firefly Reservations Knowledge Base
Go to fireflyreservations.com
Admin Settings
Astra Information
Admin Settings
Property Settings
Reports
Units
User Permissions
Payment Processors
Accounting
Getting Started with Firefly Reservations
Frequently Asked Questions (FAQs)
Reservation and Guest Management
Guest Management
Utilities
Email
Payments and Charges
Managing Reservations
Integrations and Additional Services
SMS Messaging
ReserveAmerica
Airbnb
InexTech EZCloud Gate Integration
Point of Sale
Reports
Reservation Portal
Settings
Utilities
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Firefly Reservations Knowledge Base
Admin Settings
Astra Information
Admin Settings
Property Settings
Reports
Units
User Permissions
Payment Processors
Accounting
Getting Started with Firefly Reservations
Frequently Asked Questions (FAQs)
Reservation and Guest Management
Guest Management
Utilities
Email
Payments and Charges
Managing Reservations
Integrations and Additional Services
SMS Messaging
ReserveAmerica
Airbnb
InexTech EZCloud Gate Integration
Point of Sale
Reports
Reservation Portal
Settings
Utilities
Admin Settings
This category provides detailed guides on configuring property settings, managing user permissions, running reports, and payment processors.
How do I find my Invoice from Firefly?
Changing Ownership of a Firefly Account to New Park Owners
How do I change my Parks Property Name?
How do I change my Account Name?
Payment Processing Overview and Set Up
How do I set rates for additional Occupants?
Paying For Your Firefly Account - Adding or Updating Payment Information (Credit/Debit Card or ACH Options)
Tax Rules - Setting Up Taxes
Adding a Stripe Credit Card Terminal
What are the technical requirements to use Firefly Reservations at my park?
Set Up Email Notifications
Property Settings
How To Change a Tax Rate
Passing Processing Fees to Guests
How do I customize Amenities?
How do I change Payment Options?
Unit Deposit Rules
How do I change the Referral Source Options?
Rate Calculation Modes
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Reports
Running Reports
Understanding Firefly Reports
Units
Unit Rates - Set Up and Changes
Add or Edit Units
Quickly update name, number, and order of units
Blocking a Unit
How do I add or edit a unit class?
Import or Export Unit Settings
Clone a Unit
Minimum and Maximum Nights Rules
Departure Buffer Days
See more
User Permissions
User Permissions - What do they mean?
Update User Profiles in Firefly
What is Multi-Factor Authentication?
Disable Multi-Factor Authentication
Multi-Factor Authentication Set Up Guide
See more
Payment Processors
Process Payments with Stripe
Process Payments with BASYS
Process Payments with i3/BridgePay
Adding a Credit Card Terminal- BASYS