Guest Portal

• Using the Guest Portal

Guests

• Send Mass Email to your Guests

Kiosk

• Using the Self Serve Kiosk

Point of Sale

• Adding a Credit Card Reader
• Using the Point-of-sale Register

Reports

• Running Reports

Reservation Grid

• Using the Reservation Grid

Reservation Management

• Adding a Credit Card Reader
• Charges and Payments
• Group Holds
• Long Term Reservations
• Managing Payment Methods on File
• Required Add-ons
• Reservation Add-ons
• Schedule a Payment
• Viewing a Reservation's History
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Reservation Portal

• Accepting Online Reservations From Your Existing Website
• Required Add-ons
• Reservation Add-ons
• Restrict older RV's from making a reservation
• Using the Interactive Map Builder
• Using the Reservation Portal

Settings

• Adding Units
• Clone a Unit
• Configuring Automated Emails
• Custom Email Templates
• Customizing Email Templates
• Getting Started with Firefly
• Import or Export Unit Settings
• Payment Processing Setup
• Quickly update name, number, and order of units
• Required Add-ons
• Reservation Add-ons
• Restrict older RV's from making a reservation
• Setting Unit Rates
• Using the Interactive Map Builder
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Utilities

• Recording Utilities