Guest Portal

• Reservation Attachments
• Using the Guest Portal

Guests

• Send Mass Email to your Guests
• Using the Guest Waitlist

Kiosk

• Using the Self Serve Kiosk

Point of Sale

• Adding a Credit Card Reader
• Charge POS Transaction to a Reservation
• Using the Point-of-sale Register

Reports

• Running Reports

Reservation Grid

• Using the Reservation Grid

Reservation Management

• Adding a Credit Card Reader
• Bank Transfers (ACH Debit)
• Cancel a Reservation
• Charge POS Transaction to a Reservation
• Charges and Payments
• Custom Reservation Fees
• Group Holds
• Lock Fees
• Long Term Reservations
• Managing Payment Methods on File
• Refund a Payment
• Required Add-ons
• Reservation Add-ons
• Reservation Attachments
• Reservation Credit
• Schedule a Payment
• SMS Messaging
• Viewing a Reservation's History
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Reservation Portal

• Accepting Online Reservations From Your Existing Website
• Coupons and discounts
• Custom Reservation Fees
• Lock Fees
• Rate Qualifiers
• Required Add-ons
• Reservation Add-ons
• Restrict older RV's from making a reservation
• Using the Availability Calendar
• Using the Guest Waitlist
• Using the Interactive Map Builder
• Using the Reservation Portal
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Settings

• Adding Units
• Blocking a Unit
• Clone a Unit
• Configuring Automated Emails
• Coupons and discounts
• Custom Email Templates
• Custom Reservation Fees
• Customizing Email Templates
• Dynamic Unit Deposits
• Getting Started with Firefly
• Import or Export Unit Settings
• Lock Fees
• Payment Processing Setup
• Quickly update name, number, and order of units
• Rate Calculation Modes
• Rate Qualifiers
• Required Add-ons
• Reservation Add-ons
• Restrict older RV's from making a reservation
• Setting Unit Rates
• Setting up POS Regsiter Direct Print
• SMS Messaging
• Using the Interactive Map Builder
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Utilities

• Recording Utilities