How to start accepting online reservations through Firefly
Last Updated: July 17, 2024
Link to Feature: https://app.fireflyreservations.com/Settings#reservations (or click here)
This article applies to the following:
- All Firefly Users and Subscriptions have access to take online reservations
Quick Links:
- General Information
- Finding your Firefly Reservations Portal URL
- Adding the Reservation Portal URL to your Website
General Information
The main booking page that you have access to we call your Reservations Portal, the website link we call the Reservations Portal URL. The rest of this article will cover how we recommend parks utilize the URL, where to find the URL within Firefly, and how to add the URL to your own website.
Finding your Firefly Reservations Portal URL
This is one of the most important links, your booking link! To find your parks Reservation Portal URL:
- On the left menu, click the Settings option
- Click the Property option
- From the Property Settings page, click the Reservations tab
- At the top of the tab, you will see the section "Online Reservations" and below that, you will see "Reservation Portal URL"
You can copy/paste this link anywhere you would like!
Adding the Reservation Portal URL to your Website
Now that you have your Reservation Portal URL, you can add it to your own website, social media accounts, send in marketing emails, or share anywhere digitally you would like.
On your website, we recommend using a button that says "book now" and then that button can be linked to the Reservation Portal URL in Firefly to redirect customers from that button, to your Firefly booking page.
Using Custom URL Parameters
You can optionally add URL parameters to your reservation portal URL in order to prefill some search fields on the reservation portal.
For example, if you add a 'Book Now' button to a page on your website that is for your cabins, you can add the UnitType parameter to the URL so when the guest clicks the button, the Lodging unit type dropdown will already be selected when the reservation portal loads.
Here are the available parameter names and acceptable values:
UnitType - Accepted values: RV (Rv site), RVT (RV/Tent site), T (tent site), L (lodging), V (venue), S (storage), BS (boat slip), O (other)
ReservationType - S (Standard), O (ongoing)
ArrivalDate - Any valid date that is greater than or equal to today and less than the max search date. Use format yyyy-MM-dd, such as 2021-11-31.
DepartureDate - Any valid date that is greater than the arrival date and less than or equal to the max search date. Use format yyyy-MM-dd, such as 2021-11-31.
Adults - Any valid integer greater than 0.
Children- Any valid integer greater than 0.
Pets- Any valid integer greater than 0.
To add a parameter to a URL, use the following format: "&ParameterName=Value". So for example, to specify the unit type in the url, you would add "&UnitType=L" to the end of your reservation portal URL. Do not include spaces, be sure to include the ampersand (&) sign at the beginning and the equals sign between the parameter name and value. You can add as many parameters as you would like. Your full reservation portal URL should look something like this if you include multiple parameters:
app.fireflyreservations.com/reserve?propertyGUID=dd6cd516-5291-4b65-8308-41f637ae1f9e&ReservationType=S&UnitType=L&Adults=2&Children=1
Using the reservation portal
Guests can use your branded reservation portal to search for available units and to make a reservation. Learn more about the reservation portal in this article.
🙋♀️ Still need help? Email: support@fireflyreservations.com and one of our technicians can help answer your questions.
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