<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=4054252&amp;fmt=gif">
Skip to content
English
Customer portal Sign in
Go to fireflyreservations.com
  • There are no suggestions because the search field is empty.

How do I change my property's name in Firefly?

Directions to update Firefly if you have recently made a change to your property's name, or will be soon making one.

Last Updated: February 25, 2026

Link to Feature: https://app.fireflyreservations.com/Settings (or click here)

This article applies to the following: Users with "Account Administrator" permission. 

 

Overview

It is common for businesses to experience expansion, diversification, or a change of ownership. If your business experiences one of these evolutions, you may find it necessary to make adjustments to the business name. Firefly gives you full control to adjust your property name as well as your friendly URL, to keep your Firefly account real-time relevant to your growing and changing property.

TIP: Your property name is what your guests see and is separate from your Firefly account name. If you would also like to update your Firefly account name, see: How do I change my Account Name?. 

 

To change the name of a property: 

  1. Navigate to Firefly (app.fireflyreservations.com)

  2. On the left menu, click the Settings drop down then select Property.

  3. This takes you to the General tab, where you find the Property Name field at the top, left corner. Replace the existing name with the new name that you would like reflected.

  4. Optional: Scroll down to the Friendly URL Name and update that accordingly, if desired. 

  5. Click Save.

CAUTION: Updating your property's Friendly URL changes your reservation portal's URL. If you update your Friendly URL you may need to update the following:

  • your website's Booking buttons that redirect to your Firefly reservation portal

  • email or SMS templates sharing the reservation portal link

  • guest portal links: these include the friendly URL so you need to send new links. 



 

🙋‍♀️ Still need help? Email: support@fireflyreservations.com and one of our technicians can help answer your questions.

💭 We would love to know if this article was helpful in addressing your issue. If you could answer the question below it will notify our team. Thank you!