- Firefly Reservations Knowledge Base
- Reservation and Guest Management
- Payments and Charges
How do guests add a second card on file?
Guests can now have multiple credit/debit cards on file and the card can be managed in the guest portal. Below are the steps for adding and removing cards.
Guests will receive their guest portal information in the confirmation email when a registration is made.
1. Sign into the guest portal
2. On the left menu, click "Payment Method"
3. The option to add a new card will appear. Enter the Credit Card number, expiration, and CSV
4. Click Save
Note: To remove a card, click the "delete" button listed next to the card already saved on file
Here is a video walk through: