There are notes all over Firefly. This article gives a comprehensive list of where they go and if guests can see the notes or not.
Last Updated: 6/13/2024
Solution Overview:
There are many notes in Firefly. This article is a complete list of the notes, with additional information around each of the features.
- Reservation Details - Notes Tab, these are internal for your team
- Payments - Notes Box, this does not reflect to the guest portal or on receipts
- Invoices - The Notes box, this will show on printed invoice for guests
- Guests Profile - The notes box here are internal and will show on the guest profile and on the guest tab for the reservation.
- Payments in Point of Sale - These do not show on receipts nor on on the guest portal. They are viewable in transaction history
- Unit Settings - Notes Tab, this is internal for your team and will track a history of the notes
-
Blocked Unit Group - Notes box, this is internal and will show on the grid when hovering over the block
-
Unit Blocks - Notes box, this is internal and will show when hovering on the grid
- Grid Unit Blocks - Notes box, this is internal and will show when hovering on the grid
🙋♀️ Still need help? Email: support@fireflyreservations.com and one of our technicians can help answer your questions.
💭 We would love to know if this article was helpful in addressing your issue. If you could answer the question below it will notify our team. Thank you!