Sample Policies, and Terms and Conditions

Here are common policies, terms and conditions, and procedures that you can use to build yours

Common Campground and RV Policies Housed In Firefly

• Quiet hours are from 9:00 pm to 7:00 am
• Do not hang towels, bathing suits, clothes line and/or clothes outside your RV
• We reserve the right to refuse service to anyone
• We do not guarantee the same site, if you choose to extend. Check with the reservation portal for possible extension
• If payment is not received by the close of the 3rd day after due date, power and water will be turned off. Guest will be responsible for $45.00 reactivation fee
• While on the property, please put all cigarette butts and trash in the proper container
• Panhandle Lodging is in no way liable for any loss or damage by fire, wind, theft, accident or any other cause to the personal possessions of tenant or their guests
• Place garbage in plastic bags, tie, and place in the dumpster by the office
• No semi trucks
• No boats
• We reserve the right to refuse continued residency privileges to “offenders” of park rules
• Guests are responsible for the actions of their visitors
• Owner reserves the right to change the rules without notice

RV Park Etiquette

• We strive to maintain a peaceful and friendly environment. Please be considerate of your fellow campers by keeping noise levels to a minimum, especially during quiet hours 10pm-7am.
• Speed limits within the park must be observed for the safety of all guests.
• The RV Park is a smoke-free zone. Smoking is strictly prohibited in all common areas, facilities, and rental units. Designated smoking areas can be found at our front office.
• Open fires are not allowed within the RV Park premises. Please utilize designated fire pits or grilling areas if provided.

Refunds/Cancellations

• A full refund will be given if daily/weekly reservation canceled at least 7 days ahead of your arrival date
• A 50% refund will be given if daily/weekly reservation canceled less than 7 days ahead of your arrival date
•  A full refund will be given if monthly reservation canceled at least 14 days ahead of your arrival date
• A 50% refund will be given if monthly reservation canceled less than 14 days ahead of your arrival date
• No refunds on early departures
• Please give us at least 7 days notice when ending a long term reservation. No fees apply for ending a long term reservation.
• Reservations can be made in advance by phone, online, or in person. We recommend making reservations ahead of time to secure your spot.
• We require a minimum 24-hour notice for cancellations. Cancellations made within 24 hours of the reservation start time may be subject to a cancellation fee.
• Failure to arrive without prior notice may result in a one-night charge.

Arrivals & Departures

• Full payment required at time of reservation for daily and weekly guest, 1st month required for monthly reservations
• Check-in Time is 3:00 pm
• Check-out Time is 11:00 am
• Prices are for up to 2 adults. See current rates for additional person charge
• Monthly guest payments are due in full on the same day of arrival each month
• Maximum guest per site is 4

Pet Policy

• We understand that pets are part of the family and welcome them in our RV Park.
• All pets must be kept on a leash at all times when outside of your RV and should never be left unattended.
• Pet owners are responsible for cleaning up after their pets promptly and properly. Waste disposal stations are conveniently located throughout the park.
• Aggressive or excessively noisy pets may be asked to leave the park at the discretion of management.
• Please be considerate of other guests and ensure that your pet's behavior does not disturb or pose a threat to others.

Samples from the web

• Recreation.gov 
• RV on the Go
• California's Camp and Park Host Program Guide Book