Adding a credit card reader is a great way to save time and money when collecting payments from customers that are present and has a card on hand.
Swiping a card rather than manually typing the credit card number gives you a cheaper rate through Stripe. The standard rate for keyed in credit cards is 2.9% + 30 cents. The rate for swiped transactions is 2.7% + 5 cents.
The credit card reader can be used for both POS transactions as well as charge payments for reservations. You must be connected to Stripe in order to use a credit card reader. The card reader costs $299 and must be ordered from Stripe, you cannot use an existing card reader unless it is a pre-certified model from Stripe.
Buying a card reader
To order a terminal, log in to your Stripe dashboard. The terminal must be ordered directly from Stripe. Once logged in, select Reader from the main menu, and click Order Card Reader.
The only reader currently compatible with Firefly is the P400. If Stripe makes more readers compatible, we will add support for them as soon as possible.
Add the P400 to your cart and check out to complete your order.
Setting up your Reader
Once you receive your reader, plug it in to power and connect it to your network either through Wi-Fi or the ethernet port on the reader.
Log in to your Stripe dashboard, and click Readers from the main menu. From there, scroll down to the Locations section, and click + New.
Enter a name for the location of this reader. This can just be your campground name or whatever you would like. Once you have added the location, select that location to open that location. In the Readers section, click + New.
First you will need to enter the Registration code. In order to find your registration code, enter 07139 on your reader. This will show you a code with 3 random words, such as "apple-grape-orange". Enter your unique 3 word code into the registration code box. You can also give this reader a name if you would like.
Once you click Save, you will be ready to use your reader as long as your reader is connected to your network.
Using the card reader
You can use the card reader on the POS Register and when collecting a payment for a reservation.
On the POS Register, when you are adding a payment, you will see a Terminal option if you have chosen "Credit/Debit" as the payment method, and if the card reader is detected on your network. Note, the card reader and the computer you are on must both be connected to the same network in order for the terminal option to appear.
When you click Save, the reader screen will display the payment amount, and the customer can swipe, tap, or enter their card. Once the card has been successfully read, the Add Payment dialog will close and you will see the payment listed under Payments.
To collect a credit card payment using the card reader for regular reservation payments, select the Collect via Terminal option when you have selected Credit/Debit Card as the payment method.
Once again, when you click Save, the reader screen will display the payment amount, and the customer can swipe, tap, or enter their card. Once the card has been successfully read, the New Payment dialog will close and you will see the payment listed under that charge.
That is all! The Stripe terminal is a quick and easy way to start saving time and money when collecting payments via Credit card in your office. The ordering and setup process only take a few minutes, so it really only requires the up front investment of purchasing the card reader in order for you to start saving money.