Reservation Grid
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      1. Firefly Reservations Knowledge Base
      2. Reservation Grid

      Advanced Reservation Grid Features

      The reservation grid has lots of great features to help you create new reservations, manage existing reservations, and more.

      Quick Links:

      Creating from the Grid

      • Creating a Reservation
      • Creating a Block

      Managing Reservations

      • Check In/Out, No Show
      • Viewing Reservation Details
      • Updating Reservation Information

       

      Creating a Reservation from the Grid

      To create a reservation from the grid there are a couple of options you can click and drag, or individually select cells to include in the reservation. 

      1. Highlight the cells you wish to add to a reservation
      2. Right click 
      3. Click "New Reservation"
        CS-Firefly-KB-Advanced-Reservation-Grid-Features-image
      4. Complete the New Reservation page to finish booking the new reservation

      Creating a Block from the Grid

      To create a block from the grid, the steps are almost identical as if you were creating a reservation. 

      1. Highlight the cells you wish to add to a block
      2. Right click 
      3. Click "Add Block"
      4. Complete the information prompted for the block

       

      Managing Reservations from the Grid

      From the Reservation Grid you have the option to update the status of a reservation, view the reservation, or make adjustments to the reservation as shown in the screenshot below:

      Right click a reservation from the grid

      Checking In / Checking Out / Marking a No Show

      To quickly update the status of the reservation: 

      1. Go to the Reservation Grid
      2. Right Click on an existing reservation
      3. Click the option you wish to apply 

      Note: When using "No Show" - this will not cancel a reservation, you will still need to follow the cancellation process to free up the unit on the grid. For more on the cancellation process, you can find our help article here.

      Viewing Reservation Details

      To view reservation details from the Reservation Grid, you can click on the reservation bubble and it will take you directly to the reservation. You can also right click, and choose to open the reservation from the button, or choose to open the reservation in a new tab.

       

      Updating Reservation Information

      From the Reservation Grid, you can also make quick changes to the reservation details: Change the Stay Dates, Move to a new Unit, or Lock/Unlock the Reservation.

      For any of these, when you click on the option, a window will pop up collecting more information about the change you wish to make. These changes can also be made directly at the Reservation Details. 

      🔐 Lock Fee: If you do charge for a unit lock fee, then it will automatically add the fee onto the reservation charges tab.