How do I block a unit? How do I use block groups? How can I block more than one unit?
Last Updated: May 5, 2025
Link to Feature: https://app.fireflyreservations.com/reservationgrid (or click here)
Quick Links
- New Blocked Unit
- Edit a Blocked Unit
- Delete a Blocked Unit
- New Blocked Unit Group
- Edit a Blocked Unit Group
- Delete a Blocked Unit Group
Overview
Sometimes, you need to block a unit to prevent it from being reserved. This could be due to a necessary repair, scheduled maintenance, or out of season status. Blocks can be added for each individual unit or you can create a group of blocks for many units at once - even all units in your entire park.
NOTE: The end date of a block's active period is the day you will allow an arrival. For example, to block a unit for weekday maintenance you will set an active period as Monday through Saturday. With Saturday being the first day of arrival after the block.
Individual Unit Block
There are two ways to quickly block a single unit: from a unit's settings or the reservation grid.
Block a unit from the unit's settings
To block a single unit for your desired date range, go to Settings > Units and select a unit to view the unit settings page. Select the Blocks tab, and click Add Blocked Out Date.
Add a blocked out date range to a single unitOnce the block has been saved, navigate back to the Reservation Grid to view the blocked date range on the grid.
Blocked out unit on the reservation grid
Block a unit from the reservation grid
You can quickly block a unit on the reservation grid by selecting the desired dates, just as if you were going to book the unit, then select Add Block.
TIP: Click on the red blocked out range on the grid to go directly to the unit's settings page, where you can edit or delete the blocked out date range.
Edit a Blocked Unit
There are two ways to view a unit's block and access the block's settings: from the Blocks tab in the unit's Settings or from the reservation grid.
Edit a blocked unit from unit settings
You can view and edit a block from the Blocks tab in a unit's settings. Go to Settings > Units then click on a unit to open it and go to the Blocks tab.
A block on the Blocks tab in a unit's Settings
On a block, click the 3 dots then Edit.
Edit a blocked unit from the reservation grid
Group of blocks on the reservation gridClicking on a block on the reservation grid will take you to the Blocks tab in the unit's Settings. You can follow the directions immediately above to edit the block.
Right-clicking on a block on the grid will give you more options, including opening the block.
Right-click on a block to open it's settings
NOTE: When opening a block, if you are taken to the Blocked Units Group page then the block is part of a blocked unit group. For more information see edit a unit in a blocked unit group or delete a unit from a blocked unit group.
Delete an Individual Unit Block
There are two ways to delete the block on a single unit: from the unit's settings and from the reservation grid.
Delete a block from a unit's settings
You can delete a block in a unit's Settings. Go to Settings > Units > click on a unit to open it > go to the Blocks tab > click on the block's 3 dots > Delete. 
Delete a unit's block on the Blocks tab in the unit's Settings
Delete a block from the reservation grid
You can also remove a unit from a unit's block on the reservation grid: simply right-click the block then select Remove Block.
On the reservation grid, right-click on a block to remove it
Blocked Unit Groups
Sometimes, you need to block out your entire property or a large number of units. This is most common when you have groups of units closed for maintenance or repairs, your property is closed certain weekends, or your entire park has an off season.
Blocked unit groups allow you to block stays in selected units on specific dates yet still keep your reservation portal enabled for new bookings. And rather than blocking each unit individually, or blocking one unit and exporting the blocks to other units, you can easily create and manage groups of blocks from the Blocked Unit Groups page.
New Blocked Unit Group
To create a new group of blocks, go to the main menu's Property dropdown and select Blocked Unit Group. Click New Blocked Unit Group.
Create a new group of blocked unitsA pop-up will open and in 3 quick steps you can block multiple units or your entire park.
- Choose the date range and reason for the blocks. You have the option to add notes you or other staff may find helpful.
- Select the units you want to include in the group. You can select all of your units with one click using the Select All button.
- Click Save to save the new group. Please note: if the block happens to collide with any existing reservation, group hold, or another block, you will see an error and must remove the unit or adjust the block dates before clicking Save again.
Edit a Blocked Unit Group
Edit a blocked unit group from the Blocked Unit Groups page
A blocked unit group including 3 units.
On the Blocked Unit Groups page, click any of the blocks to navigate to that group. In the group you will be able to edit all of the settings you entered when creating the group:
- check units to add them to the group
- uncheck units to remove them from the group
- change the active period
- change the reason
- edit your notes
Edit a blocked unit group from the reservation grid
Group of blocks on the reservation gridClicking on a block on the reservation grid will open the blocked unit group's settings, or take you to the Blocks tab in the unit's Settings if the block is not apart of a blocked group.
Right-clicking on a block on the grid will give you more options, including opening the block.
Right-click on a block to open it's settings
Edit a unit in a blocked unit group
To edit just one unit in the group, see Edit a Blocked Unit above.
CAUTION: Making and saving changes to a single unit's block in the unit's Settings will remove the unit from the blocked unit group.
Delete a Blocked Unit Group
Delete a blocked unit group
To delete an entire group of blocked units, just go to the Blocked Unit Groups page and select the group to open it. Click Delete at the bottom of the page to delete that group.
Delete a unit from a blocked unit group
In the settings of a blocked unit group, you can remove a unit from the group block by unchecking it's box then clicking Save.
To remove a unit from a blocked unit group, simply uncheck it and click Save
You can also remove a unit from a group block on the reservation grid: simply right-click the block then select Remove Block.
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