The reservation grid offers a simple way to quickly get a glance at your reservations. Quickly see what units will be filled on a specific date, what units are filled with long term reservations, which reservations have overdue charges, and even what guests have a payment record on file.
Unit Reservation Types Accepted
To the left of the unit name, a small icon indicates which types of reservations are accepted at that unit (Standard or Ongoing). indicates all types accepted, indicates only ongoing reservations are accepted, and indicates only standard reservations are accepted.
Unit Hidden from Reservation Portal
indicates that a unit has been hidden from the online reservation portal. This can be toggled within the unit settings.
The type of reservation can quickly be determined by the color of the reservation. Reservations with a green border on top are ongoing reservations, while a blue border indicates a standard reservation.
If the guest's name is red, this indicates a charge has not been paid and is now overdue. If their name is black, they do not have any unpaid charges, or they may have an unpaid charge that is not yet overdue. This is especially handy because you can take one look at the grid to see what reservations need attention to make sure all payments are collected.
Payment Method on File
If the reservation has a green square with a white dollar sign , this indicates that reservation has a payment method on file. Those that do not have this icon, do not have payment methods on file.
If a reservation has a green lock symbol , this indicates that the guest has purchased or you have added a site lock to this reservation.
Display Filters (Left to right)
All display filters are frozen to the top of the screen, so as you scroll, the filters will follow you on the grid.
- Toggle Month/Year to choose to display by month or year
- You can customize your own date rage to be displayed on the grid. This range will always be remembered every time you go back to the grid. Clicking will reset the grid view to the current month.
- The symbol will refresh the grid to show any new changes or reservations while still in the grid view
- Search for a specific reservation by name. Typing in a name with grey ones that do not match and highlight the one(s) that match the typed name.
- View the grid by certain "Unit Types", "Amenities", or "RV Equipment Types"
Show RV Equipment Restrictions
To the right of each unit, you have the option to show the RV Size and Slide out Restrictions for that particular unit. It will be displayed as Max RV Size | Slide out Type Accepted. If you hover over the box you will get a more detailed view. To enable this go to Settings > Property > Display Preferences > Scroll down to Reservation Grid > Select "Show RV Size Limitations"
Hover over a reservation to get more information on that reservation. Guest name, number of nights in their stay, if they have a payment method on file, if they have overdue payments, arrival and departure dates, and reservation total can all be seen from this pop-up box. Click on the reservation to go the the reservation detail page where you can manage the reservation and see all reservation info, charges, payments, etc.