You could be up and running in less than an hour! It only takes a few moments to create an account. Then, add your units. If you have many similar units, add one unit, add the details, set the rates, and clone that unit. It only takes a few minutes to get set up with Stripe to process payments. Update your property settings with your logo, contact info, etc and you are done!

Yes. We offer processor integrations with BASYS and Stripe. BASYS is our preferred payment processor due to their great rates, fast payouts (as soon as the next day), and awesome personal customer support. For customers outside of the USA, you can connect with Stripe. Payments are processed directly in Firefly with the click of a button. You can store credit cards and bank accounts on file to charge them at a later time. And when guests make a reservation online, you can automatically collect a deposit at the time the reservation is made.

Yes. Firefly is web based, which means you can log in anywhere in the world to manage your account. Firefly works on all devices (Windows, Macs, tablets, phones, etc).

You can completely customize your rates using our easy rates rules engine. You can set a standard rate, as well as any number of special rates for peak season or a holiday weekend. Daily rates can even include special weekend prices. If you update the rate for one unit, you can easily export that rate to other similar units.

Guests can still reserve even if you don't have internet, since our servers are still online. Once you have internet connection again (or if you use your mobile device in the meantime), all data will be current and accessible.

Absolutely. Although it is very simple to set up yourself, you can always just send us your property info and we will set it up for you, usually within 24-48 hours.