All plans include all features and unlimited support
This fee helps cover the cost of secure transactions, product development, customer support, etc. We charge this service fee when a reservation booking is confirmed. Pass the fee on to the guest, and you pay nothing!
You can pay the service fee yourself or automatically pass the fee on to the guest using custom reservation booking fee rules.
No monthly fee for reservations less than 1 month long. Only reservations spanning a majority of the billing period are counted.
When your trial ends, you will need to enter your payment info and select a plan. You will then be billed at the end of your billing period for the reservation fees.
For long term reservations, you will only be billed for each reservation 1 month or longer in length that spans a majority of the billing period.
You can set up Reservation Fee Rules to pass the fees on to the guest. You can even charge a higher fee and pocket the difference!
If connected to Stripe, you will not pay the reservation fee for reservations made from the reservation portal, as the fee will be part of the payment and will come directly to us.
With all other processors and for all reservations made not from the reservation portal, you will be billed for each reservation at the end of the billing period.
You can set up a reservation fee rule to pass this fee on to the guest, so they pay you the fee. You will then be billed for each reservation at the end of the billing period.
Definitely not! If you are not happy with Firefly, you are free to cancel your subscription at any time. We are very confident in our product and see no need to lock customers in!