Each rate has a maximum number of occupants, pets, and vehicles included in the rate price. If you want to charge extra for additional people, pets, or vehicles, this article explains how.
Last Updated: September 12, 2024
A rate's max occupants will not override a unit's max capacity and occupants. To manage a unit's allowed occupancy, see the unit's General tab (Add or Edit Units).
How to Set Rates for Additional Occupants:
1. Navigate to the unit you wish to edit rates for going to Settings > Units.
2. On the General tab, confirm Max settings. These are the most you will allow on the unit.
These are max totals and not the numbers included in a rate, as you will set that below.
3. Click on the Rates tab. On the rate you want to edit, click the 3 dots then Edit.
4. Under "Charge Extra for Additional Occupants" choose Individual or Total.
Individual will allow you to enter max numbers for adults and children.
Total will allow you to enter max numbers for all occupants.
5. Set the price you wish to charge for each occupant above the max. Remember, the max number is included in the rate so any amount above that number will be charged this extra price.
6. Click Save.
7. Repeat the process for any other rates needing additional occupant charges. For example, prices for extras on other Daily, Weekly, Monthly, or Seasonal rates.
Tip: The Import/Export tool will copy rates to other units using matching rates.
You don't have to change each unit one by one!
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