User permissions are customizable based on what you need each staff member to have. Below is what each permission shares access to when the box is checked.
Last Updated: July 22, 2024
Link to Feature: https://app.fireflyreservations.com/Users (or click here)
Need to add a user, or update their permissions? See Update User Profiles in Firefly
Permission Definitions
- Accounting
- Accounting Procedures - features in the Accounting dropdown
- Accounting Settings - accounting setup accessed through the Settings dropdown
- Accounting Procedures - features in the Accounting dropdown
- General
- Account Administrator - Account Manager settings, accessed by selecting Account from the user profile dropdown in the upper right
- Dashboard Revenue - displays Reservation Payments and Other Stats on Dashboard
- Manage Settings - Settings dropdown
- Account Administrator - Account Manager settings, accessed by selecting Account from the user profile dropdown in the upper right
- Reservation Management
- Cancel Reservation - Options dropdown in the upper right corner of a reservation
- Delete a Charge/Recurring Charge
- Delete a Payment
- Edit Cancellation Refund Amounts/Methods - this enables staff to make changes to refund amounts when processing a cancellation
- Edit Charges/Recurring Charges
- Reservation Grid Settings Management - select default grid and information displayed
- Refund a Payment
- Reservation Credit Adjustment
- Cancel Reservation - Options dropdown in the upper right corner of a reservation
- Reporting
You may share permissions to the reports listed below individually. For more information about each report, see Firefly Reports Explained.- Reports (ALL)
- Add-ons Sold
- Add-on Rentals
- Add-on Rentals Summary
- Arrivals Avg Daily Revenue by Unit
- Charge Payments
- Charges
- Coupon Usage
- Coupon Usage Summary
- Deleted Charges
- Departures
- Deposit Summary
- Group Hold Reservations
- Guests
- Journal Entries
- Journal Entries Summary
- Lock Fees
- Occupancy Summary
- Occupants
- Overdue Charges
- Payments Payments - Export ACSS
- POS Inventory
- POS Items Sold
- POS Items Sold Summary
- POS Payments
- POS Transactions
- Rates
- Recurring Charges
- Revenue by Unit
- Referral Sources
- Rent Roll
- Reservations
- Reservation Charges
- Reservation Credits
- Reservation Created Summary
- Reservation Duration Summary
- Reservation Guests
- Reservation Portal Searches
- Reservation Taxes
- Reserved Units
- Revenue Summary
- Taxes Collected
- Total Revenue
- Unit Occupancy
- Units
- Unpaid Charges
- Updated Charges
- Utility Readings
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