When your trial ends, you will need to enter your payment info and select a plan. You will then be billed monthly if you are on a traditional monthly plan. 

If you are using the reservation fee plan, you will only be billed for each reservation longer than 1 month in length that spans a majority of the billing period. 

If you choose the reservation fee plan, we charge the guest a $2 non refundable fee when they make a reservation on the reservation portal website. If connected to Stripe, you will not pay this fee, as the fee will be part of the payment and will come directly to us. With all other processors, you can either choose to charge the guest the $2 fee or absorb the fee yourself. 

If you choose a monthly plan, there are no reservation fees.

Yes, all credit card companies charge a small transaction fee. Your transaction fee will depend on which payment processor you integrate with. 

BASYS -BASYS is our preferred payment processor due to their outstanding rates, payouts as fast as the next business day, and live customer support with a dedicated account rep. Do you already have a processor? Send them your statements and they will analyze what you are paying now, and compare it side-by-side with what you would be paying with BASYS! 

Stripe - Stripe is recommended for any campground located outside of the USA. Stripe's rates are slightly higher so if you are located in the US, we recommend BASYS. 

Definitely not! If you are not happy with Firefly, you are free to cancel your subscription at any time. We are very confident in our product and see no need to lock customers in!