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      Firefly & PCI Compliance

      Yes, Firefly is PCI Compliant

      As a business owner who accepts online or card payments, it's important to understand Payment Card Industry Data Security Standards (PCI DSS), commonly referred to as PCI compliance. PCI compliance is a set of security standards designed to ensure that all businesses that accept, process, store, or transmit credit card information maintain a secure environment.

      While Firefly Reservations software is PCI compliant, it is important to recognize that your business also has responsibilities to achieve and maintain PCI compliance independently.


      What Is PCI Compliance?

      PCI compliance is a set of standards developed by the PCI Security Standards Council (PCI SSC). These standards aim to:

      • Protect cardholder data from theft and breaches.

      • Ensure secure processing of credit card payments.

      • Promote trust between businesses and their customers.

      The level of PCI compliance required for your business depends on the volume of credit card transactions you process annually. However, all businesses that handle payment card data—including campground owners—are responsible for adhering to these standards.


      Firefly Reservations and PCI Compliance

      Firefly Reservations software meets PCI compliance requirements, and maintains all checks and security measures to remain PCI compliant ensuring that:

      • Credit card data is encrypted during transmission and storage.

      • Secure authentication methods are implemented.

      • Regular security checks and updates are performed to protect the platform.

      While Firefly software itself is compliant, your business must implement additional measures to remain PCI compliant.


      Your Responsibility as a Campground Owner

      Here are a few general steps you can take to ensure PCI compliance for your business, but please refer to your payment processing partner for more details PCI guidelines: 

      1. Train Your Staff: Ensure your employees understand how to handle payment card information securely.

      2. Implement Strong Access Controls: Restrict access to cardholder data to only those who need it for business purposes.

      3. Maintain a Secure Network: Use firewalls, anti-virus software, and regular system updates to protect your network.


      Payment Processor PCI Information

      Your optimal route for questions about PCI is to reach out to your specific Payment Processor Provider, and they will be able to point you in the right direction.

      Here are additional links to our partnered Payment Processors and their PCI information: