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Customer Experience Team

Posts by Customer Experience Team

Firefly Reservations vs. Bonfire: An Honest Feature Comparison

Firefly Reservations vs. Bonfire: An Honest Feature Comparison Bonfire has been generating buzz in the campground softwa …

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3 min read
May 29, 2026 9:59:50 AM

How to Optimize Your Campground Website for Google (SEO for Park Owners)

How to Optimize Your Campground Website for Google (SEO for Park Owners) You don't need to be a digital marketing expert …

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3 min read
May 27, 2026 12:26:45 PM

Guest Communication Tools: Automate Emails, Texts, and Arrival Instructions

Guest Communication Tools: Automate Emails, Texts, and Arrival Instructions Every campground owner knows the drill: the …

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2 min read
May 26, 2026 2:33:10 PM

Campground Staffing in 2026: How to Do More with Fewer People

Campground Staffing in 2026: How to Do More with Fewer People If you run a campground or RV park, you already know: find …

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3 min read
May 21, 2026 1:00:40 PM

Payment Processing for Campgrounds: Reduce Fees and Get Paid Faster

Payment Processing for Campgrounds: Reduce Fees and Get Paid Faster Payment processing is one of those operational areas …

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3 min read
May 19, 2026 4:01:41 PM

How to Build a 5-Star Online Reputation for Your Campground

How to Build a 5-Star Online Reputation for Your Campground Here's a number that should get your attention: 93% of trave …

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3 min read
May 15, 2026 1:50:36 PM

Online Booking for Campgrounds: Self-Serve Reservations Drive Revenue

Online Booking for Campgrounds: Why Self-Service Reservations Drive More Revenue If your campground still relies primari …

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3 min read
Apr 23, 2026 8:56:36 AM

Firefly and Wild Energy Announce New Integration to Simplify Utility Management for Campgrounds

Firefly adds utility metering to its growing suite of tools, as Wild Energy completes its 12th integration with a leadin …

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1 min read
Jul 29, 2025 3:29:43 PM

Grow your Local Audience with These Marketing Ideas

Everyone loves to support a local business. For outdoor experiences, it's becoming increasingly important to connect wit …

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2 min read
Jun 16, 2025 3:24:59 PM

Customer Spotlight: Klondike RV Park - A Trusted Alaska Retreat with a Modern Touch

Nestled in the heart of Soldotna, Alaska, Klondike RV Park & Cottages is a seasonal haven for outdoor enthusiasts. O …

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9 min read
Apr 4, 2025 1:38:07 PM

End-of-Season Checklist: Set Your Campground Up for Success Next Year

The end of the year, and the end of camping season, is almost here!

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2 min read
Oct 15, 2024 6:00:00 AM

Reservation Management Tips for Severe Weather Preparedness

In the event of severe weather or natural disasters, we are committed to ensuring your park is well-equipped with essent …

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2 min read
Oct 11, 2024 9:34:00 AM

Unlock More Bookings: Why Guests Abandon Cart (And How to Fix It)

Struggling with abandoned carts on your campground's reservation page? You’re not alone! Let’s explore why some guests h …

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2 min read
Oct 1, 2024 7:00:00 AM

Enhance your Guest Experience with Firefly

Your guests want a seamless, stress-free experience when questions or needs arise during their staying at your park—and …

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2 min read
Sep 27, 2024 3:28:48 PM

Firefly Reservations Blog