Settings

Admin Settings: Account Details & Invoices

• Changing Ownership of a Firefly Account to New Park Owners
• How do I change my Account Name?
• How do I change my property's name in Firefly?
• How do I find my Invoice from Firefly?
• Pay For Your Firefly Account - Add or Update Payment Information
• Set Up Email Notifications
• What are the technical requirements to use Firefly Reservations at my park?

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Coupons

• Coupons and Discounts

Maps

• Map Creation Services and Options
• Using the Interactive Map Builder

Payment Methods & Payment Processing

• Alternative Payment Methods
• How do I change Payment Method options?
• Firefly & PCI Compliance
• How do I set up Firefly so that I can take online payments? (Payment Processors)
• Payment Processing Overview and Setup
• Payment Processor Customer Support
• Process Payments with BASYS
• Process Payments with Fiserv
• Process Payments with Stripe
• Terminals: BASYS Card-Present Payments
• Terminals: Card-Present Payments with Stripe

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Property

• How do I change the Referral Source Options?
• Passing Processing Fees to Guests
• Property Settings
• Process Payments with Payroc (BridgePay)

Policies

• Policies: Set Up and Additional Information
• Sample Policies, and Terms and Conditions

Taxes

• How To Change a Tax Rate
• Tax Rules - Setting Up Taxes

Units

• Add or Edit Units
• Blocking a Unit
• Clone a Unit
• Departure Buffer Days
• How do I add or edit a unit class?
• How do I customize Amenities?
• Import or Export Unit Settings
• Minimum and Maximum Nights Rules
• Quickly update name, number, and order of units
• Rate Qualifiers
• Unit Deposit Rules
• Unit Rate Calculation Modes
• Unit Rates - How do I set rates for additional occupants?
• Unit Rates - Set Up and Changes
• Required Add-ons

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Users & Permissions

• Managing User Profiles in Firefly: Add, Update, and Edit Access
• Multi-Factor Authentication Setup and Use Guide
• Trouble Logging In: Wrong or Forgotten Password
• User Permissions - What do they mean?